Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why Arte (“we”, “us”, “our”) is committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

  • Name
  • Email address
  • Phone
  • City

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected through forms, namely:

  • Form on the “Contact” page of our website

We use the information thus collected for the following purposes:

  • Information / Promotional offers
  • Statistics
  • Contact
  • Website audit
  • Personalized quote
  • Contact for Arte newsletter subscribers

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Correspondence

We use the information thus collected for the following purposes:

  • Information or for promotional offers
  • Statistics
  • Contact

Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

A person subscribed to the Arte newsletter can, at any time, request that they be removed from our mailing list by:

  • Following the instructions sent in our electronic communications to unsubscribe from our newsletter.
  • Completing a request on the form on the “Contact” page of our website in which the person explains that they want to be removed from our mailing list.

To be able to exercise these rights, you can:

Permission to access

We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.

The exercise of this right will be:


The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol
  • SET protocol
  • Access management – authorized person
  • Access management – data subject
  • Network monitoring software
  • Computer backup
  • Login password
  • Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Cookies and IP address

Our website uses cookies, which are small files stored on your computer or mobile device when you browse our site. These files do not contain personal information.

Cookies are used to improve your online experience by allowing us to load pages you have previously visited more quickly, facilitate navigation and to collect anonymous data about your browsing behavior.

We would like to point out that these cookies are only activated when you have given your explicit consent on our site. You have full control over the management of cookies through your browser settings, and you can choose to block or delete them at any time.

We also collect the IP addresses of visitors to our website. An IP address is a unique number assigned to every device connected to the Internet. We use these addresses only to compile statistics about the geographic location of our users, improve our content and strengthen the security of our site. We do not share this data with third parties unless required by law.

Third parties

Personal information collected by our website is used exclusively for the purposes specified in this privacy policy and we never share it with third parties.

We do not sell or rent your personal information to third parties for marketing or advertising purposes.


The only situations in which we may share personal information about our users would be in the context of a legal process, to respond to requests from law enforcement officials or to comply with any applicable law.

Links to third party sites

Our website contains links to third party websites. Any activity undertaken by our users on these third party sites will be governed by the privacy policy and terms of use set forth by the operator of the applicable third party site.

We have no control over the privacy practices or content of these third party sites, and therefore cannot be held responsible for their actions or policies.

Changes to the Privacy Policy

We reserve the right, at any time, to modify, update or revise our privacy policy.

Any changes to this policy will be posted on this page, and the date of the last update will be indicated at the top of the page. It is your responsibility to periodically review our Privacy Policy for any changes.

By continuing to use our website after any changes to this policy, you accept the revised terms. We are committed to complying with applicable rules and regulations regarding the protection of personal data, and any changes to our privacy policy will reflect our commitment to protecting your privacy.


We undertake to respect the legislative provisions set out in:

Legislation: Quebec

This privacy policy was generated by

Responsible for the protection of personal information at Arte:

Nancy Couture

info (at)